FAQ: Advisor Dashboard & Reporting


Advisors are in a position so as to add a belief account for any current consumer with only a few clicks. For those who’d prefer to open a belief account for a prospect you’ll first want to ask them to open an Particular person Taxable or any of the three obtainable IRA accounts. As soon as the consumer opens the account they’ll seem within the Shoppers tab of your Advisor Dashboard. Comply with the steps under to ask them to a belief account.

Observe: The belief won’t be seen in your advisor dashboard till your consumer consents to the agreements. As soon as required data and paperwork have been submitted, belief approval can take as much as 5 enterprise days to finish. You and the consumer be notified of the critiques end result by way of electronic mail, please tell us in case you’d like every named trustees added to the account.

  1. To outline the preliminary account kind and portfolio technique please select Invite Consumer > Full on consumer’s behalf
  2. Choose the account kind and objective and proceed
  3. Choose your most popular portfolio technique from the dropdown then set the goal allocation
  4. Verify your consumer’s particulars and ship.

For an current, funded consumer on the platform:

  1. On the Consumer web page of the advisor dashboard, click on into the family (or consumer) during which you wish to make a portfolio technique change.
  2. Scroll all the way down to the aim on which you’d like to alter the portfolio technique and click on the Edit button that corresponds to the portfolio as proven within the picture under
  3. Choose the portfolio technique and the asset allocation. You can even view a tax affect preview of the change earlier than implementing right here.
  4. Verify the portfolio technique change.
  5. The system will routinely execute trades in a tax minimizing method to succeed in the brand new goal allocation.

Am I capable of entry data associated to my shoppers’ accounts on the platform?

Sure, you’ll be able to entry data associated to your shoppers’ accounts–together with, holdings, balances, and efficiency data–by way of the advisor dashboard.

How do I take away a consumer’s accounts from my agency?

Please comply with the steps under to take away the consumer out of your agency’s consumer record:

  1. Log onto the advisor dashboard
  2. Choose the consumer from the Shoppers record
  3. Click on Settings and scroll all the way down to “Family Actions”
  4. Click on “Take away this family” and full the affirmation modal by checking the field and clicking “Take away Family”

Reporting

How do you calculate returns?

We use a typical time-weighted return to calculate share returns for every aim on the Abstract web page, and to show returns over time on the Efficiency web page. This return could be considered the quantity one greenback would have modified if it was invested similtaneously a primary deposit.

The time-weighted return is unaffected by deposits to and withdrawals from an account, and permits for simple evaluation of shoppers’ investments, and a good comparability with different investments.

Is efficiency information generated on the platform?

Sure, efficiency reporting is embedded on the consumer interface. Efficiency reporting for all consumer portfolios on the platform is accessible and the person can choose the time frame in query. Moreover, each day efficiency can be included. Advisors are capable of view efficiency information for all consumer accounts by way of the impersonation function on the advisor dashboard.

How are statements despatched to my shoppers? Can I entry these statements as nicely? In that case, how?

Statements are routinely loaded to your shoppers’ portals. We additionally ship your shoppers an electronic mail as soon as their statements are prepared.

You’ll be able to entry your shoppers’ statements by way of the impersonation function on the advisor dashboard. On the “Abstract” web page, choose the “Log in” button subsequent to the consumer that you just need to view statements for. As soon as logged in because the consumer, choose the “Exercise” tab. A full archive of your consumer’s statements is accessible on the “Statements” sub-tab.

The place do shoppers discover tax varieties if they’ve a number of accounts, e.g. a private account and a belief account?

Tax varieties can be found on the Exercise web page for every account a consumer holds. If shoppers have a number of accounts, they might want to go to the Exercise web page for every separate account with the intention to obtain their respective tax varieties.

The place can I discover my shoppers’ 5498 tax varieties? When will they be obtainable?

Your shoppers’ 1099 tax varieties are routinely imported to their consumer portals in mid-February, in each CSV and PDF codecs. We’ll notify them by way of electronic mail when these are prepared.

The varieties are usually not obtainable previous to February as a result of 30-day window associated to sure TLH+ necessities, which carry by way of the tip of January. Moreover, we want closing confirmations on distributions from fund suppliers concerning their dividend payout classifications. Betterment strives to offer tax varieties nicely prematurely of the deadline when doable.

Does Betterment for Advisors generate the tax varieties for my shoppers’ accounts?



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